699bd's Privacy Policy

1 Introduction & Scope of Policy

699bd ("we", "our", or "platform") operates an online casino and betting service for users in Bangladesh. When you use the 699bd website or related services, you agree to the terms of this Privacy Policy ("Policy").

The purpose of this Policy is to clearly inform you about what personal information we collect, how that information is used, and what steps we take to protect your data. 699bd believes that user privacy is a fundamental right, and we are always committed to keeping your information secure.

This Policy applies to all services provided under the domain www.699bd.lat, including the mobile version and associated applications. If you do not agree with any terms of this Policy, please refrain from using our platform.

2 What Information We Collect

699bd collects various types of information necessary for providing, improving, and securing our services. A detailed breakdown of the information collected is provided below:

2.1 Identity Information

During registration and the account verification process, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID number or passport number
• Permanent address
• Phone number
• Email address

2.2 Financial Information

We collect financial information to process deposits and withdrawals and to prevent fraud, which includes:

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts
• Dates and times of deposits and withdrawals

2.3 Technical Information

When you use our platform, certain technical information is collected automatically:

• IP address and geographic location (at country and city level)
• Browser type and version
• Device type (desktop, mobile, tablet)
• Operating system information
• Session duration and page visit data
• Cookie and local storage data

2.4 Gaming Activity Information

To ensure responsible gaming and improve our services, we collect information related to your gaming activity:

• Gaming history and betting details
• Win and loss records
• Preferred game categories
• Time spent in each session
• Bonus and promotion usage history

3 How We Collect Information

699bd collects information through various methods. Each method is explained in detail below:

3.1 Information Provided Directly

We collect information that you provide directly by filling out registration forms, completing account verification, contacting us via live chat, or sending an email. This information is entirely dependent on what you choose to share voluntarily.

3.2 Automatic Data Collection

When you use the 699bd platform, certain information is collected automatically through cookies, web beacons, and similar technologies. This information is primarily used for technical and analytical purposes.

3.3 Through Third Parties

We use trusted third-party services for identity verification, fraud detection, and payment processing. Relevant information may also be received from these parties, but always on a legal basis and with your consent.

4 Purpose of Using Information

699bd uses your information only for the following legitimate purposes. Your information is never used in any unauthorized manner:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To smoothly operate gaming, betting, deposit, and withdrawal services.
• Identity Verification: To confirm users are 21+ and to maintain legal compliance.
• Fraud Prevention: To detect and prevent unauthorized transactions and suspicious activity.
• Customer Support: To resolve your questions, complaints, and issues.
• Responsible Gaming: To monitor gaming habits, identify potential problems, and provide necessary support.
• Service Improvement: To enhance user experience and platform performance.
• Legal Obligations: To comply with applicable laws and regulations and to protect investors.
• Communications: To send important service-related notices and updates.

5 Sharing & Disclosure of Information

699bd does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Certain trusted third parties assist in operating our platform — such as payment processors, IT infrastructure providers, and customer service software. These parties process information only for specific tasks and are bound by strict confidentiality agreements with us.

5.2 Legal Obligations

We may be required to disclose information pursuant to a court order, a lawful request from an investigating authority, or applicable law. In such cases, 699bd always provides only the minimum information necessary.

5.3 Business Transfers

If 699bd participates in a merger, acquisition, or asset transfer, user information may be transferred to the successor entity. In such cases, we will notify you in advance and ensure protections equivalent to those in this Privacy Policy.

5.4 With Your Consent

Outside of the cases above, your information will never be shared with third parties without your explicit permission.

6 Cookies & Similar Technologies

699bd uses cookies and similar technologies to ensure the proper functioning of the website and to improve the user experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: These cookies are essential for maintaining login sessions, ensuring security, and core functionality.
• Functional Cookies: Used to remember your preferences (such as language) and to provide an improved experience.
• Analytics Cookies: Collect anonymous usage data to help improve the quality of our services.
• Security Cookies: Help detect fraudulent logins and cyber attacks.

6.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. Please note, however, that disabling certain cookies may limit some platform functionality or cause the service not to work properly.

7 Data Protection & Security

Protecting your information is one of 699bd's top priorities. We apply industry-standard security technologies and practices:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorized staff can access necessary data, and all access is logged.
• Firewall & Intrusion Detection: Advanced firewalls and automated threat detection systems are in place.
• Regular Security Audits: Regular system reviews are conducted by third-party security experts.
• Staff Training: All staff receive regular training on data protection.

While we strive to ensure the highest level of security, data transmission over the internet is never completely risk-free. Nevertheless, 699bd uses the most up-to-date technologies and practices to protect your information.

8 Data Retention Period

699bd retains your information only for as long as it is necessary for the original purpose or as required by law. The following factors are considered when determining the retention period:

• Active account data: Retained for as long as the account remains active.
• After account closure: Certain information may be retained for a defined period for legal, regulatory, and security reasons.
• Financial transaction records: Retained for the period required under financial regulations.
• Customer service communications: Retained for a reasonable period after the related matter is resolved.

Once the retention period ends, information is securely deleted or anonymized in a way that means you can no longer be identified.

9 Your Rights

699bd believes you should have rights over your own information. You may exercise the following rights:

9.1 Right to Access

You may contact us at any time to find out what information we have collected about you. We will provide a detailed report within a reasonable time.

9.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request a correction. We will complete the necessary corrections promptly.

9.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

9.4 Right to Object to Processing

If you believe your information is being used inappropriately, you may object to it. We will consider your concern seriously.

9.5 Right to Data Portability

You may receive a copy of your information in a machine-readable format, which makes it easier to transfer to another platform.

10 Third-Party Services & Links

The 699bd platform may integrate services from game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt, Ezugi, and others. These providers have their own privacy policies, and 699bd is not responsible for their data practices.

If our platform contains links to other websites, 699bd is not responsible for the privacy practices of those external sites. We recommend that you review the privacy policy of any third-party site before visiting it.

11 Privacy of Minors

699bd provides services only to those aged 21 and above. Our platform does not knowingly collect any information from minors.

We have age verification measures in place during the account registration process. If a minor opens an account using false information and this comes to our attention, we will immediately close that account and delete the collected information.

If you believe a minor is using our platform, please notify us immediately at [email protected].

12 Policy Changes & Updates

699bd may update this privacy policy from time to time. Changes may be made due to service improvements, changes in law, or technological advancements.

For significant changes, we will notify you in the following ways:

• A notice will be displayed on the platform.
• Details of the changes will be sent to your registered email address.
• The "Last Updated" date at the top of the policy will be changed.

If you continue to use the platform after the changes, it will be assumed that you have accepted the updated policy. You are advised to visit this page regularly.

13 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our privacy team is always ready to assist with your enquiries.